Digital Transformation – A Wake-Up Call for Traditional Dealerships
Conventional automotive dealers must recognize the use of digitization; the alarming dealer return decrease is a concern. The digital disruption in the automotive world is supported by innovations like dealer management software and car dealer management solutions to get a healthy return for the dealer. There has been a paradigm shift to digitization when it comes to offering improved experience for end-users. Enhancements Needed in Car Buying Journey There is a surprising fact here. In the year 2017, there was 1.2% increase in the used car sales compared to new cars in the Netherlands region. The statistics at the individual dealership has made a huge difference of 5% to 8% in their respective used car sales. Yet, adding the new car sales statistics will reduce it to 1,916 Euros sales figure. Outflow of Experienced Technicians a Concern With the constant decline in external sales for 3 years, there is a quick jump of 16.2% in the year 2018. In this development, there is...